Voice AI for Insurance That Drives Revenue

Voice AI for insurance designed to drive revenue. Seavoice agents learn from every call to qualify leads, close sales, and turn service into sales opportunities.

The problem

Insurance Calls Lose Revenue Every Day

Insurance contact centers handle enormous call volumes across claims, renewals, and policy inquiries. Without intelligent automation, every interaction costs more than it earns and leaves revenue on the table.

01

Renewals slip through without follow-up

Human teams cannot consistently chase every policy renewal at the right moment. Lapsed follow-up means customers quietly defect to a competitor before a single call is made.

02

Inbound queries rarely become sales

Customers calling with policy questions represent real upsell opportunities. Generic IVR systems route them to hold queues rather than converting their intent into a cross-sell or upgrade.

03

Compliance gaps on every call

At scale, manual QA cannot catch every missed disclosure or required compliance statement. A single undocumented call introduces regulatory exposure that audits will eventually surface.

Built for the whole conversation

One agent, every layer connected.

Inbound Handling

Turn Policy Inquiries Into Revenue

Seavoice voice AI answers inbound insurance calls for quotes, policy questions, and claims status around the clock. Every service interaction is treated as a potential upsell or cross-sell opportunity, so no inbound caller leaves without a relevant offer being made.

  • Handles quotes, renewals and policy queries
  • Converts service calls into sales moments
  • Escalates complex claims to human agents

Outbound Campaigns

Automate Renewal and Upsell Outreach

Seavoice agents run outbound renewal campaigns, lapse win-back calls, and upsell conversations at scale. The agent pitches, handles objections, and closes on the call, covering the full sales motion without adding headcount.

  • Runs renewal and win-back campaigns
  • Handles objections and closes on call
  • Scales without additional hiring

Policy Intelligence

Accurate Answers from Policy Documents

Insurance agents need precise answers mid-call. The Seavoice knowledge agent retrieves accurate information from policy documents, product schedules, and plan terms in real time, so the voice agent never guesses and never misinforms a customer.

  • Real-time lookup of policy terms
  • Accurate responses from your own documents
  • Reduces mis-selling risk on every call

Compliance Assurance

Never Miss a Required Disclosure

Every insurance call carries compliance obligations. Seavoice monitors conversations for missed disclaimers, required statements, and hallucinated responses at scale, replacing the manual QA listener with automated oversight across every single interaction.

  • Flags missed compliance disclosures automatically
  • Monitors for hallucination on every call
  • Scales QA without additional headcount

Data Privacy

Enterprise Data Protection on Every Call

Seavoice redacts sensitive customer data from call recordings and transcripts, with data residency options across Malaysia, Singapore, and the US. SOC 2 Type 1 certified, with no customer data used to train models.

  • Redacts sensitive data from all recordings
  • SOC 2 Type 1 certified infrastructure
  • Data residency in MY, SG or US

How it works

White glove services, not a self-serve platform

Brief us, we handle the rest

Share your scripts, objection handles, and offers. We'll ask the right questions to fill in the gaps, configure your fleet, and get them live in days. You also get a dedicated (human) account manager.

1

Documents

Sales Script

PDFQueued

Objection Handles

DOCXQueued

Pricing Sheet

XLSXQueued

Campaign Brief

PDFQueued

Seavoice Agent

Reply...

Agents Resting

Front Line

Personalization, Memory, Voice, Knowledge

RESTING

Sales Ops

Summary, Tagging, Sentiment, QA, Email, SMS

RESTING

Intelligence

Market Intel, Knowledge Gap, Self-Improve

RESTING
2

Activate your agents

Upload your contacts securely or integrate into your CRM. You are in control of the schedule and hitting go.

Results roll in

Sales land in your dashboard with recordings attached. Your fleet works even when you are sleeping, you check results over coffee.

3

Sales Feed

Live

Calls today

512

Total sales

148

Hannah S.

Inbound quote request

Closed

Marcus J.

Missed call follow-up

Voicemail

Priya K.

Pricing question

Redial

Revenue attributed

$141,200

Results

Results that speak for themselves.

We work with you through testing, iteration, and rollout until your agents consistently hit your target outcomes.

0%

Higher conversion rate on average

0–0×

Conversion on best campaigns

30%

Attrition of your best reps

Benchmarks vary by industry and traffic volume.

Demos

Listen to your agents

Experience how our AI agents handle real-world scenarios across different industries.

Mark 🇺🇸

Mark 🇺🇸

Telecom

Outbound
  • •Pulls up the customer's current plan
  • •Pitches a tailored upgrade based on their usage
  • •Verifies identity to confirm the switch
Sophie 🇸🇬

Sophie 🇸🇬

Education

Inbound
  • •Picks up where the last conversation left off
  • •Switches to the customer's preferred language mid-call
  • •Books the enrollment appointment
Nadia 🇲🇾

Nadia 🇲🇾

Cable Operator

Outbound
  • •Learns what the customer watches
  • •Recommends the right package
  • •Activates the service before the call ends

Evaluating your options? We'll walk you through what makes sense for your team.

Security

Enterprise-Grade Compliance & Security

Built with encryption and regulatory compliance at the core.

Dedicated Infrastructure

Keep sensitive information safe with private, protected environments.

Your data stays yours.

Your customer interactions and data are protected and encrypted. No data is used to train models.

Scalable with Automatic Load Balancing

Effortlessly handle thousands of concurrent calls and ensures reliability during peak demand.

Integrates natively with existing workflows

Seamlessly connect to your knowledge base, business tools, and human agents when needed.

FAQ

Questions before we get started.

Can Seavoice handle insurance-specific terminology and policy lookups mid-call?

Yes. The Seavoice knowledge agent retrieves accurate answers from your own policy documents, product schedules, and plan terms in real time during a live call. You provide the source documents and Seavoice configures the lookup logic. The voice agent draws from that knowledge base rather than generating responses from general training data, significantly reducing the risk of inaccurate information reaching a customer.

How does Seavoice meet compliance requirements for insurance calls?

Seavoice includes a QA and hallucination guard layer that monitors every call for missed disclosures, required compliance statements, and inaccurate responses. Sensitive customer data is redacted from recordings and transcripts. Seavoice holds SOC 2 Type 1 certification, with Type 2 in progress, and supports data residency in Malaysia, Singapore, and the United States. No customer data is used to train underlying models.

Can the voice AI handle both inbound claims inquiries and outbound renewal campaigns?

Yes. Seavoice operates across both inbound and outbound channels. Inbound agents handle claims status inquiries, policy questions, and quote requests while identifying upsell opportunities. Outbound agents run renewal reminders, lapse win-back campaigns, and cross-sell conversations. Both are configured from the same brief and managed by the Seavoice team on an ongoing basis.

How quickly can Seavoice go live for an insurance contact center?

Seavoice can deploy agents in days. The process starts with a brief covering your scripts, objection handles, and compliance requirements. The Seavoice team configures, tests, and launches the agents. Ongoing optimization is handled by the account team, so your operations team does not manage the platform after launch. Integration with existing CRM and telephony systems is part of the deployment process.

Which CRM and telephony platforms does Seavoice integrate with?

Seavoice integrates with major telephony platforms including Genesys, Five9, NICE, and Talkdesk, and with CRM systems including Salesforce, HubSpot, Microsoft Dynamics 365, and CRM Next. Calls and outcomes are logged automatically so your team works within existing tools. Arbitrary API connections are also supported for custom backend systems or policy administration platforms.

Get your new AI sales team
in <1 week

Brief us, we handle the rest. Your fleet of AI agents sell, follow up, track, and improve every week. You focus on growth strategy, not execution.

Respond to leads in <1 second
Book meetings automatically
Clone your best reps
Works 24/7 without breaks
Consistent on every call
Scales without hiring
Captures more pipeline
Handles objections automatically
Self-improving over time
Zero ramp time
Respond to leads in <1 second
Book meetings automatically
Clone your best reps
Works 24/7 without breaks
Consistent on every call
Scales without hiring
Captures more pipeline
Handles objections automatically
Self-improving over time
Zero ramp time
Deployed in days, not months
Integrates with your CRM
Automatic call summaries
Routes leads to the right team
Follows up automatically
Qualifies prospects around the clock
Updates your systems instantly
Learns from every call
Works across voice, SMS and email
No HR headaches
Deployed in days, not months
Integrates with your CRM
Automatic call summaries
Routes leads to the right team
Follows up automatically
Qualifies prospects around the clock
Updates your systems instantly
Learns from every call
Works across voice, SMS and email
No HR headaches