Scripts break under real customer pressure
The moment a customer deviates from the expected path, most IVR systems fail. Voice AI that cannot handle objections or spontaneous questions loses the sale and erodes trust in every interaction.
Enterprise voice AI shouldn't just cut costs. Seavoice provides managed agents that use natural, localized language to drive revenue and integrate with your CRM.
The problem
Human agents fatigue, attrition resets your playbook, and IVR systems frustrate customers the moment they go off-script. Enterprise contact centers need voice AI that drives revenue, not just deflects tickets.
The moment a customer deviates from the expected path, most IVR systems fail. Voice AI that cannot handle objections or spontaneous questions loses the sale and erodes trust in every interaction.
When top-performing agents leave, their winning techniques leave with them. Training replacements from scratch takes months, and in that gap, conversion rates and customer satisfaction both suffer.
Seasonal volume spikes demand rapid capacity increases that human teams cannot match. Hiring and training cycles mean your contact center is always either overstaffed or overwhelmed, and neither state is profitable.
Built for the whole conversation
Revenue Outbound
Seavoice outbound agents run the full voice conversation for enterprise contact centers, pitching, handling objections, qualifying, and closing on a single call. Every interaction is an opportunity to upsell, recontract, or win back a customer rather than simply log a contact.
Continuous Optimisation
The self-improving memory layer mines thousands of conversations to identify what converts and where conversations break down, then applies winning playbooks automatically to future calls. Top-performer techniques are captured and replicated across every agent, so quality does not depend on who shows up that day.
The playbook stays after the rep who wrote it leaves.
Local Voice
Enterprise voice AI in Southeast Asia must sound local to build trust. Seavoice agents speak 15-plus languages with native fluency, switching mid-call between English, Malay, Manglish, Singlish, and Rojak as the conversation demands, so customers feel heard rather than processed.
“Of course. I'll move you to 1 Gbps from next month.”
Switches mid-sentence, keeps the accent, never restarts the call.
Enterprise Compliance
Seavoice holds SOC 2 certification and stores data in MY, SG, or US tenancy to meet PDPA and regional data residency requirements. No customer data is used to train models, and full redaction is applied to recordings and transcripts.
System Integration
Seavoice integrates with the telephony platforms and CRM systems already running in your contact center, including Genesys, Five9, NICE, Talkdesk, Salesforce, HubSpot, Dynamics 365, and CRM Next. Every call outcome is logged automatically, so your operations team works from a single source of truth.
Plus CRM Next, Dynamics 365, and any API your workflow calls.
How it works
Share your scripts, objection handles, and offers. We'll ask the right questions to fill in the gaps, configure your fleet, and get them live in days. You also get a dedicated (human) account manager.
Documents
Sales Script
Objection Handles
Pricing Sheet
Campaign Brief
Seavoice Agent
Agents Resting
Front Line
Personalization, Memory, Voice, Knowledge
Sales Ops
Summary, Tagging, Sentiment, QA, Email, SMS
Intelligence
Market Intel, Knowledge Gap, Self-Improve
Upload your contacts securely or integrate into your CRM. You are in control of the schedule and hitting go.
Sales land in your dashboard with recordings attached. Your fleet works even when you are sleeping, you check results over coffee.
Sales Feed
Calls today
512
Total sales
148
Hannah S.
Inbound quote request
Marcus J.
Missed call follow-up
Priya K.
Pricing question
Revenue attributed
$141,200
Results
We work with you through testing, iteration, and rollout until your agents consistently hit your target outcomes.
0%
Higher conversion rate on average
0–0×
Conversion on best campaigns
30%
Attrition of your best reps
Benchmarks vary by industry and traffic volume.
Demos
Experience how our AI agents handle real-world scenarios across different industries.
Telecom

Education

Cable Operator
Security
Built with encryption and regulatory compliance at the core.
Keep sensitive information safe with private, protected environments.
Your customer interactions and data are protected and encrypted. No data is used to train models.
Effortlessly handle thousands of concurrent calls and ensures reliability during peak demand.
Seamlessly connect to your knowledge base, business tools, and human agents when needed.
FAQ
Seavoice goes live in days for a single use case. The process begins with a briefing where your team shares scripts, objection handles, and offer structures. Seavoice then configures, tests, and launches the agents. Ongoing optimisation is managed by the Seavoice account team, so your operations staff do not need to manage the platform after launch.
Seavoice integrates with leading telephony platforms including Genesys, Five9, NICE, and Talkdesk, and CRM systems including Salesforce, HubSpot, Microsoft Dynamics 365, and CRM Next. Arbitrary API integrations are also supported, so the agents can interact with proprietary backends or data systems already in your infrastructure.
Seavoice holds SOC 2 certification. Data is stored in Malaysia, Singapore, or US tenancy to comply with PDPA and regional data residency requirements. Customer data is never used to train models. Redaction is applied to sensitive fields in call recordings and transcripts, and pen-test reports are available on request.
Yes. Seavoice agents use a live knowledge layer to handle complex or unexpected queries mid-call. When a customer deviates from the expected conversation path, the agent draws on your product documentation, policy, or FAQ material to respond accurately. Complex cases beyond the agent's scope are escalated via warm transfer to a human agent through your existing telephony integration.
The self-improving memory layer continuously analyzes call outcomes across thousands of conversations to identify what drives conversion and where conversations break down, then updates agent playbooks accordingly. A QA layer monitors calls for compliance gaps and hallucinations. The live outcome dashboard gives operations leaders real-time visibility into call results, revenue attributed, and individual conversation recordings.