Code Switching AI Voice Agents

Code switching AI voice agents that speak 15+ languages, follow mid-call language changes, retain context, and hand complex conversations to human teams.

The problem

One language rarely fits the call

Customers move between languages when explaining a need, asking a sensitive question, or simply speaking the way they do at home.

01

Scripted language feels distant

A caller may understand the words but still disengage when the voice, accent, and phrasing do not sound local.

02

Switches break the conversation

When an agent cannot follow a mid-call language change, customers repeat themselves or wait for a different representative.

03

Context gets lost

A language handoff often separates the customer from the history, intent, and details already established earlier in the call.

Built for the whole conversation

One agent, every layer connected.

Natural conversation

Switch languages without restarting

The agent speaks 15+ languages with native-level fluency and follows customers when they change language mid-call. It handles local patterns such as Manglish, Singlish, and Malay code-switching so the conversation can continue naturally.

  • 15+ supported languages
  • Mid-call language switching
  • Local accents and phrasing

Relevant responses

Keep every answer personal

Language is only one part of a relevant conversation. The agent can use customer history, such as a previous plan or purchase, to shape the pitch and respond with context in the language the customer prefers.

  • Customer history in context
  • Tailored real-time responses
  • Consistent brand voice

Shared context

Remember the conversation across calls

The memory layer captures and recalls conversation context, including what the customer asked and where the interaction stopped. Returning customers can continue in their preferred language without repeating the full story to a new agent.

  • Context across conversations
  • Fewer repeated explanations
  • Continuous customer history

Programmable actions

Verify details during the call

The agent can call the APIs your workflow requires to check an identity number, verify an email, or complete an industry-specific lookup. Verification remains part of the same conversation instead of forcing the customer into another channel.

  • Programmable API lookups
  • In-call identity checks
  • Industry-specific workflows

Safe escalation

Hand complex calls to people

When a request needs a person, the agent can warm-transfer the caller through the existing telephony stack. The human team handles the exception while routine multilingual volume continues to be served by the AI agent.

  • Warm human transfers
  • Existing telephony integration
  • Routine volume fully handled

How it works

White glove services, not a self-serve platform

Brief us, we handle the rest

Share your scripts, objection handles, and offers. We'll ask the right questions to fill in the gaps, configure your fleet, and get them live in days. You also get a dedicated (human) account manager.

1

Documents

Sales Script

PDFQueued

Objection Handles

DOCXQueued

Pricing Sheet

XLSXQueued

Campaign Brief

PDFQueued

Seavoice Agent

Reply...

Agents Resting

Front Line

Personalization, Memory, Voice, Knowledge

RESTING

Sales Ops

Summary, Tagging, Sentiment, QA, Email, SMS

RESTING

Intelligence

Market Intel, Knowledge Gap, Self-Improve

RESTING
2

Activate your agents

Upload your contacts securely or integrate into your CRM. You are in control of the schedule and hitting go.

Results roll in

Sales land in your dashboard with recordings attached. Your fleet works even when you are sleeping, you check results over coffee.

3

Sales Feed

Live

Calls today

512

Total sales

148

Hannah S.

Inbound quote request

Closed

Marcus J.

Missed call follow-up

Voicemail

Priya K.

Pricing question

Redial

Revenue attributed

$141,200

Results

Results that speak for themselves.

We work with you through testing, iteration, and rollout until your agents consistently hit your target outcomes.

0%

Higher conversion rate on average

0–0×

Conversion on best campaigns

30%

Attrition of your best reps

Benchmarks vary by industry and traffic volume.

Demos

Listen to your agents

Experience how our AI agents handle real-world scenarios across different industries.

Mark 🇺🇸

Mark 🇺🇸

Telecom

Outbound
  • •Pulls up the customer's current plan
  • •Pitches a tailored upgrade based on their usage
  • •Verifies identity to confirm the switch
Sophie 🇸🇬

Sophie 🇸🇬

Education

Inbound
  • •Picks up where the last conversation left off
  • •Switches to the customer's preferred language mid-call
  • •Books the enrollment appointment
Nadia 🇲🇾

Nadia 🇲🇾

Cable Operator

Outbound
  • •Learns what the customer watches
  • •Recommends the right package
  • •Activates the service before the call ends

Evaluating your options? We'll walk you through what makes sense for your team.

Security

Enterprise-Grade Compliance & Security

Built with encryption and regulatory compliance at the core.

Dedicated Infrastructure

Keep sensitive information safe with private, protected environments.

Your data stays yours.

Your customer interactions and data are protected and encrypted. No data is used to train models.

Scalable with Automatic Load Balancing

Effortlessly handle thousands of concurrent calls and ensures reliability during peak demand.

Integrates natively with existing workflows

Seamlessly connect to your knowledge base, business tools, and human agents when needed.

FAQ

Questions before we get started.

Can the agent switch languages during one call?

Yes. Seavoice is designed to follow a customer when they change language during a live conversation, rather than asking them to restart or move to another agent. This includes local mixed-language patterns such as Manglish, Singlish, and Rojak. The exact languages, voices, and workflow are confirmed with your team during the deployment process.

Which languages and accents are supported?

Seavoice supports more than 15 languages and is built for native-level fluency, regional accents, and the phrasing customers use locally. Because every deployment has a specific audience, we validate the languages and voices needed for your market during scoping and demonstrate them against the conversations your customers are likely to have.

Does context survive a language change?

Yes. Language switching does not create a separate conversation. The agent keeps the context already established on the call, while the memory layer can carry relevant history across later calls and channels. That means customers can change how they speak without losing the request, account details, or previous steps the agent has already understood.

Can the agent access customer records?

Yes, when connected to the systems you authorize. Seavoice can integrate with CRM platforms, telephony providers, and programmable APIs to retrieve relevant history or complete checks during a conversation. The exact access is designed around your workflow, permissions, and data requirements rather than enabled as a broad, fixed set of integrations.

What happens when the agent cannot resolve a call?

The agent can warm-transfer the caller to a person through your telephony integration. This keeps complex or sensitive exceptions with the right human team while the AI continues to handle routine volume. The handoff rules are configured around your escalation paths, so the system knows when automation should stop and a person should take over.

Get your new AI sales team
in <1 week

Brief us, we handle the rest. Your fleet of AI agents sell, follow up, track, and improve every week. You focus on growth strategy, not execution.

Respond to leads in <1 second
Book meetings automatically
Clone your best reps
Works 24/7 without breaks
Consistent on every call
Scales without hiring
Captures more pipeline
Handles objections automatically
Self-improving over time
Zero ramp time
Respond to leads in <1 second
Book meetings automatically
Clone your best reps
Works 24/7 without breaks
Consistent on every call
Scales without hiring
Captures more pipeline
Handles objections automatically
Self-improving over time
Zero ramp time
Deployed in days, not months
Integrates with your CRM
Automatic call summaries
Routes leads to the right team
Follows up automatically
Qualifies prospects around the clock
Updates your systems instantly
Learns from every call
Works across voice, SMS and email
No HR headaches
Deployed in days, not months
Integrates with your CRM
Automatic call summaries
Routes leads to the right team
Follows up automatically
Qualifies prospects around the clock
Updates your systems instantly
Learns from every call
Works across voice, SMS and email
No HR headaches