AI Voice Agent for Thailand

AI voice agent solutions for Thailand that turn service into sales. Our managed, localized voice AI speaks natural Thai to upsell, re-contract, and boost revenue.

The problem

Thai Contact Centers Leave Revenue on the Table

Generic voice AI tools fail because they cannot handle Thai language nuances, local accents, or the mix of Thai and English that customers naturally use. Human teams alone cannot cover the volume.

01

Generic AI sounds foreign to Thai customers

When an AI agent sounds unnatural or misunderstands Thai speech patterns and accents, customers disengage immediately. Trust is lost before the conversation can convert.

02

Off-hours demand goes unanswered

Thai customers call outside business hours, and missed contacts mean missed revenue. Human teams cannot cover every shift without significant cost and attrition risk.

03

Scale requires headcount that does not flex

Campaign surges force contact centers to hire and train rapidly, then scale back. Headcount cannot keep pace with seasonal demand without ballooning operational costs.

Built for the whole conversation

One agent, every layer connected.

Local Voice

Speaks Natural Thai Like a Local Agent

Seavoice AI agents are built for the Thai market, handling Thai language, local accents, and natural Thai-English code-switching mid-call. Customers hear a voice that sounds familiar and trustworthy, which keeps conversations going and conversions higher. This is what enterprise buyers in Thailand test first.

  • Handles Thai and English in one call
  • Matches local accents and speech patterns
  • Switches language mid-call without interruption

Outbound Calling

AI Agents That Pitch Upsell and Recontracting

Deploy outbound AI voice agents that run the full sales conversation for your Thailand contact center, from opening pitch through objection handling to close. Upsell, recontract, and win back customers at scale without expanding headcount or managing script drift across human reps.

  • Runs the full outbound call motion
  • Handles objections and closes on the call
  • Covers upsell, recontracting, and win-back campaigns

Managed Service

Brief the Team and Go Live in Days

Seavoice handles configuration, testing, and launch so your Thailand operations team does not carry the deployment burden. Brief the team on your script, offers, and objection handles, and Seavoice goes live in days with ongoing account-manager support and continuous optimization built in.

  • Live in days from first briefing
  • Dedicated team handles optimization ongoing
  • No platform management required from your team

Enterprise Compliance

Enterprise Security Built for Regional Requirements

Seavoice holds SOC 2 Type 1 certification with Type 2 in progress, and supports data residency in MY, SG, or US tenancy, customizable to AWS, GCP, or Azure regions. No customer data is used to train models, and sensitive data is redacted from recordings and transcripts.

  • SOC 2 Type 1 certified
  • Data residency options across multiple regions
  • No training on your customer data

Campaign Analytics

Real-Time Visibility Into Thailand Campaign Results

A live outcome dashboard gives Thailand contact center leaders a real-time view of calls, recordings, sales, and attributed revenue as they happen. The analyst agent answers ad-hoc performance questions on top of the same data, so you can report results internally without waiting for manual analysis.

  • Live feed of calls and revenue attributed
  • Ad-hoc performance questions answered instantly
  • Analyst agent surfaces objection patterns automatically

How it works

White glove services, not a self-serve platform

Brief us, we handle the rest

Share your scripts, objection handles, and offers. We'll ask the right questions to fill in the gaps, configure your fleet, and get them live in days. You also get a dedicated (human) account manager.

1

Documents

Sales Script

PDFQueued

Objection Handles

DOCXQueued

Pricing Sheet

XLSXQueued

Campaign Brief

PDFQueued

Seavoice Agent

Reply...

Agents Resting

Front Line

Personalization, Memory, Voice, Knowledge

RESTING

Sales Ops

Summary, Tagging, Sentiment, QA, Email, SMS

RESTING

Intelligence

Market Intel, Knowledge Gap, Self-Improve

RESTING
2

Activate your agents

Upload your contacts securely or integrate into your CRM. You are in control of the schedule and hitting go.

Results roll in

Sales land in your dashboard with recordings attached. Your fleet works even when you are sleeping, you check results over coffee.

3

Sales Feed

Live

Calls today

512

Total sales

148

Hannah S.

Inbound quote request

Closed

Marcus J.

Missed call follow-up

Voicemail

Priya K.

Pricing question

Redial

Revenue attributed

$141,200

Results

Results that speak for themselves.

We work with you through testing, iteration, and rollout until your agents consistently hit your target outcomes.

0%

Higher conversion rate on average

0–0×

Conversion on best campaigns

30%

Attrition of your best reps

Benchmarks vary by industry and traffic volume.

Demos

Listen to your agents

Experience how our AI agents handle real-world scenarios across different industries.

Mark 🇺🇸

Mark 🇺🇸

Telecom

Outbound
  • •Pulls up the customer's current plan
  • •Pitches a tailored upgrade based on their usage
  • •Verifies identity to confirm the switch
Sophie 🇸🇬

Sophie 🇸🇬

Education

Inbound
  • •Picks up where the last conversation left off
  • •Switches to the customer's preferred language mid-call
  • •Books the enrollment appointment
Nadia 🇲🇾

Nadia 🇲🇾

Cable Operator

Outbound
  • •Learns what the customer watches
  • •Recommends the right package
  • •Activates the service before the call ends

Evaluating your options? We'll walk you through what makes sense for your team.

Security

Enterprise-Grade Compliance & Security

Built with encryption and regulatory compliance at the core.

Dedicated Infrastructure

Keep sensitive information safe with private, protected environments.

Your data stays yours.

Your customer interactions and data are protected and encrypted. No data is used to train models.

Scalable with Automatic Load Balancing

Effortlessly handle thousands of concurrent calls and ensures reliability during peak demand.

Integrates natively with existing workflows

Seamlessly connect to your knowledge base, business tools, and human agents when needed.

FAQ

Questions before we get started.

Can the AI voice agent handle Thai and English in the same call?

Yes. Seavoice AI agents support Thai, English, and natural Thai-English code-switching within a single call. The agent follows the customer's language rather than forcing them to stay in one mode. This is a core capability for the Thailand market and is tested and validated during the onboarding and launch process before go-live.

How does Seavoice handle data residency and compliance requirements in Thailand?

Seavoice supports data residency in MY, SG, and US tenancies, with the ability to configure deployment on AWS, GCP, or Azure regions to meet your data governance requirements. Seavoice holds SOC 2 Type 1 certification, with Type 2 in progress. No customer data is used to train Seavoice models, and sensitive fields are redacted from recordings and transcripts.

How quickly can Seavoice deploy an AI voice agent for our Thailand contact center?

Seavoice can go live in days for a single use case. The process involves briefing the Seavoice team on your script, objection handles, and offer structure. Seavoice configures, tests, and launches the agents. Ongoing optimization is managed by a dedicated account team, so your contact center operations team does not need to run the platform after launch.

Which CRM and telephony platforms does Seavoice integrate with?

Seavoice integrates with major telephony platforms including Genesys, Five9, NICE, and Talkdesk, and CRM systems including Salesforce, HubSpot, Dynamics 365, and CRM Next. Arbitrary API connections are also supported so calls and outcomes are logged in your existing systems without requiring a platform replacement or major IT project.

Can Seavoice AI agents handle both inbound and outbound calls for Thailand operations?

Yes. Seavoice supports both outbound campaigns such as upsell, recontracting, and win-back, and inbound call handling including service inquiries, qualification, and escalation. The same agent can handle routine inbound volume fully and warm-transfer complex cases to a human agent via your existing telephony integration when required.

Get your new AI sales team
in <1 week

Brief us, we handle the rest. Your fleet of AI agents sell, follow up, track, and improve every week. You focus on growth strategy, not execution.

Respond to leads in <1 second
Book meetings automatically
Clone your best reps
Works 24/7 without breaks
Consistent on every call
Scales without hiring
Captures more pipeline
Handles objections automatically
Self-improving over time
Zero ramp time
Respond to leads in <1 second
Book meetings automatically
Clone your best reps
Works 24/7 without breaks
Consistent on every call
Scales without hiring
Captures more pipeline
Handles objections automatically
Self-improving over time
Zero ramp time
Deployed in days, not months
Integrates with your CRM
Automatic call summaries
Routes leads to the right team
Follows up automatically
Qualifies prospects around the clock
Updates your systems instantly
Learns from every call
Works across voice, SMS and email
No HR headaches
Deployed in days, not months
Integrates with your CRM
Automatic call summaries
Routes leads to the right team
Follows up automatically
Qualifies prospects around the clock
Updates your systems instantly
Learns from every call
Works across voice, SMS and email
No HR headaches