AI Voice Agent for Singapore

AI voice agent solution for Singapore, designed for enterprise finance. Our agents master Singlish & code-switching to turn service calls into revenue opportunities.

The problem

Generic Voice AI Fails Singapore Contact Centers

Off-the-shelf voice bots cannot handle local accents, code-switching, or the compliance requirements Singapore enterprises demand. Your contact center deserves more than a ticket-containment tool.

01

Generic bots alienate local callers

Customers in Singapore switch between English, Mandarin, and Malay within a single sentence. A voice agent that cannot follow loses the caller and the sale.

02

Service calls leave revenue on the table

Every inbound service interaction is a potential upsell moment. Without an agent trained to convert, contact centers handle volume but generate no incremental revenue.

03

Compliance gaps create regulatory exposure

Singapore's PDPA requirements demand precise data handling on every call. A voice agent without local data residency and redaction puts your enterprise at risk.

Built for the whole conversation

One agent, every layer connected.

Local Voice

Sounds Like a Singapore Local

Seavoice agents speak Singlish, Manglish, and Malay with native-level fluency and switch languages mid-call without interruption. Enterprise buyers in Singapore test localization first — Seavoice passes that test on the first call.

  • Handles Singlish and code-switching natively
  • Switches language mid-call without interruption
  • Local accents across 15 plus languages

Inbound Handling

Turn Every Service Call Into Revenue

Seavoice inbound agents answer service, pricing, and inquiry calls while actively identifying upsell and cross-sell opportunities in real time. Routine volume is handled fully by AI, with complex cases escalated to your human team.

  • Handles service and sales in one call
  • Identifies upsell moments automatically
  • Escalates complex cases to human agents

Outbound Calling

Run Outbound Campaigns Across Singapore

Seavoice outbound agents call, qualify, handle objections, and close across your entire customer base in Singapore — 24 hours a day, seven days a week. Upsell, recontracting, and win-back campaigns run without additional headcount.

  • Calls every lead on the list
  • Handles objections in real time
  • Covers upsell and win-back campaigns

Enterprise Compliance

Built for Singapore Data Requirements

Seavoice holds SOC 2 Type 1 certification and stores data in Singapore tenancy in compliance with PDPA. Sensitive call data is redacted automatically, and no customer data is used to train AI models.

  • SOC 2 Type 1 certified
  • Data residency in Singapore tenancy
  • No customer data used for model training

Continuous Improvement

Agents That Learn From Every Conversation

The self-improving memory layer mines thousands of Singapore customer conversations to identify what converts and where gaps exist, then applies winning playbooks automatically. Your best-performing approach is captured and scaled across every agent.

  • Learns from thousands of local conversations
  • Applies winning playbooks automatically
  • Captures top performer knowledge at scale

How it works

White glove services, not a self-serve platform

Brief us, we handle the rest

Share your scripts, objection handles, and offers. We'll ask the right questions to fill in the gaps, configure your fleet, and get them live in days. You also get a dedicated (human) account manager.

1

Documents

Sales Script

PDFQueued

Objection Handles

DOCXQueued

Pricing Sheet

XLSXQueued

Campaign Brief

PDFQueued

Seavoice Agent

Reply...

Agents Resting

Front Line

Personalization, Memory, Voice, Knowledge

RESTING

Sales Ops

Summary, Tagging, Sentiment, QA, Email, SMS

RESTING

Intelligence

Market Intel, Knowledge Gap, Self-Improve

RESTING
2

Activate your agents

Upload your contacts securely or integrate into your CRM. You are in control of the schedule and hitting go.

Results roll in

Sales land in your dashboard with recordings attached. Your fleet works even when you are sleeping, you check results over coffee.

3

Sales Feed

Live

Calls today

512

Total sales

148

Hannah S.

Inbound quote request

Closed

Marcus J.

Missed call follow-up

Voicemail

Priya K.

Pricing question

Redial

Revenue attributed

$141,200

Results

Results that speak for themselves.

We work with you through testing, iteration, and rollout until your agents consistently hit your target outcomes.

0%

Higher conversion rate on average

0–0×

Conversion on best campaigns

30%

Attrition of your best reps

Benchmarks vary by industry and traffic volume.

Demos

Listen to your agents

Experience how our AI agents handle real-world scenarios across different industries.

Mark 🇺🇸

Mark 🇺🇸

Telecom

Outbound
  • •Pulls up the customer's current plan
  • •Pitches a tailored upgrade based on their usage
  • •Verifies identity to confirm the switch
Sophie 🇸🇬

Sophie 🇸🇬

Education

Inbound
  • •Picks up where the last conversation left off
  • •Switches to the customer's preferred language mid-call
  • •Books the enrollment appointment
Nadia 🇲🇾

Nadia 🇲🇾

Cable Operator

Outbound
  • •Learns what the customer watches
  • •Recommends the right package
  • •Activates the service before the call ends

Evaluating your options? We'll walk you through what makes sense for your team.

Security

Enterprise-Grade Compliance & Security

Built with encryption and regulatory compliance at the core.

Dedicated Infrastructure

Keep sensitive information safe with private, protected environments.

Your data stays yours.

Your customer interactions and data are protected and encrypted. No data is used to train models.

Scalable with Automatic Load Balancing

Effortlessly handle thousands of concurrent calls and ensures reliability during peak demand.

Integrates natively with existing workflows

Seamlessly connect to your knowledge base, business tools, and human agents when needed.

FAQ

Questions before we get started.

Can the AI voice agent handle Singlish and code-switching in the same call?

Yes. Seavoice agents are built specifically for SEA localization, including Singlish, Manglish, and Malay code-switching mid-call. The agent follows the natural flow of a Singapore customer conversation without losing context or dropping the interaction. This is one of the first things enterprise buyers in Singapore test, and it is a core capability rather than an add-on.

How does Seavoice comply with Singapore PDPA requirements?

Seavoice supports data residency in Singapore, meaning customer call data is stored locally and does not leave the jurisdiction. Sensitive data is automatically redacted from recordings and transcripts. Seavoice holds SOC 2 Type 1 certification, with Type 2 in progress. No customer data is used to train AI models, which is a common compliance requirement in Singapore enterprise procurement.

How quickly can Seavoice go live for a Singapore contact center?

Seavoice can configure and launch voice AI agents in days for a single use case. The process involves briefing the Seavoice team on your scripts, objection handles, and offers. Seavoice configures, tests, and launches the agents. A dedicated account team manages ongoing optimization, so your contact center operations team does not need to run the platform after launch.

Which CRM and telephony platforms does Seavoice integrate with?

Seavoice integrates with major telephony platforms including Genesys, Five9, NICE, and Talkdesk, and connects to CRM systems including Salesforce, HubSpot, Dynamics 365, and CRM Next. Custom API integrations are also supported, so calls and outcomes are logged directly in your existing stack without manual reconciliation.

Can Seavoice handle both inbound and outbound calls for our Singapore operations?

Yes. Seavoice agents are built for both inbound and outbound call handling within the same platform. Inbound agents handle service, inquiry, and booking calls while identifying revenue opportunities. Outbound agents run upsell, recontracting, and win-back campaigns. Both operate 24 hours a day, seven days a week, with instant scale-up and scale-down based on campaign demand.

Get your new AI sales team
in <1 week

Brief us, we handle the rest. Your fleet of AI agents sell, follow up, track, and improve every week. You focus on growth strategy, not execution.

Respond to leads in <1 second
Book meetings automatically
Clone your best reps
Works 24/7 without breaks
Consistent on every call
Scales without hiring
Captures more pipeline
Handles objections automatically
Self-improving over time
Zero ramp time
Respond to leads in <1 second
Book meetings automatically
Clone your best reps
Works 24/7 without breaks
Consistent on every call
Scales without hiring
Captures more pipeline
Handles objections automatically
Self-improving over time
Zero ramp time
Deployed in days, not months
Integrates with your CRM
Automatic call summaries
Routes leads to the right team
Follows up automatically
Qualifies prospects around the clock
Updates your systems instantly
Learns from every call
Works across voice, SMS and email
No HR headaches
Deployed in days, not months
Integrates with your CRM
Automatic call summaries
Routes leads to the right team
Follows up automatically
Qualifies prospects around the clock
Updates your systems instantly
Learns from every call
Works across voice, SMS and email
No HR headaches