AI Voice Bot Built for Southeast Asia

AI voice bot designed for Southeast Asia. Seavoice agents handle local accents and code-switching to turn service calls into sales and revenue opportunities.

The problem

Generic AI Voice Bots Break in the Real World

Most AI voice bots are built for a single language and a single accent. Enterprise contact centers in Southeast Asia face a more complex reality — one that off-the-shelf bots consistently fail to handle.

01

Generic bots miss local language nuance

Callers in Singapore and Malaysia naturally blend English, Malay, and dialect mid-sentence. A bot that cannot follow code-switching loses the customer within seconds, before the conversation has even begun.

02

Missed calls mean lost revenue

Every unanswered or poorly handled inbound call is a missed sales opportunity. Human teams cannot cover all hours or all volume, and the gap compounds across thousands of interactions each month.

03

Manual QA cannot scale with volume

As call volume grows, human supervisors cannot review every interaction for compliance, tone, or missed sales cues. Quality inconsistency becomes a revenue and regulatory risk at enterprise scale.

Built for the whole conversation

One agent, every layer connected.

Local Voice

Sounds Like a Local Agent Every Time

Seavoice AI voice bots speak 15-plus languages with native-level fluency and switch language mid-call, including Manglish, Singlish, and Malay code-switching. Callers hear a bot that sounds like it belongs in their market, not one that was translated from a foreign template.

  • Handles Singlish and Manglish naturally
  • Switches language mid-call without dropping context
  • Local accents across Singapore and Malaysia

Outbound Calling

AI Voice Bots That Call Pitch and Close

Seavoice outbound voice agents run the full sales motion on every call, covering pitching, objection handling, qualification, and closing. The bot treats every customer interaction as a revenue opportunity rather than a service cost to be minimized.

  • Handles objections in real time
  • Qualifies and closes on the call
  • Runs upsell and recontracting campaigns

Continuous Improvement

Voice Bot That Learns and Gets Better

The self-improving memory layer mines thousands of conversations to identify what converts and where the gaps are, then applies those winning approaches to future calls. Seavoice captures the patterns of top-performing scripts so every interaction reflects the best version of your playbook.

  • Learns from thousands of live conversations
  • Applies winning patterns automatically
  • Clones your best-performing rep approach

Enterprise Compliance

Security and Data Residency Built In

Seavoice holds SOC 2 Type 1 certification with Type 2 in progress, and stores data in Malaysia, Singapore, or US tenancy to meet PDPA and enterprise procurement requirements. No customer data is used to train AI models, and sensitive fields are redacted from recordings and transcripts.

  • SOC 2 Type 1 certified
  • Data residency in MY, SG, or US
  • No training on customer data

Managed Service

Go Live in Days Not Months

Brief the Seavoice team on your script, objection handles, and offer structure, and the agents are configured, tested, and launched in days. A dedicated account team handles ongoing optimization so your operations team does not need to manage the platform after launch.

  • Live in days from initial brief
  • Ongoing optimization by account team
  • No platform management required from your team

How it works

White glove services, not a self-serve platform

Brief us, we handle the rest

Share your scripts, objection handles, and offers. We'll ask the right questions to fill in the gaps, configure your fleet, and get them live in days. You also get a dedicated (human) account manager.

1

Documents

Sales Script

PDFQueued

Objection Handles

DOCXQueued

Pricing Sheet

XLSXQueued

Campaign Brief

PDFQueued

Seavoice Agent

Reply...

Agents Resting

Front Line

Personalization, Memory, Voice, Knowledge

RESTING

Sales Ops

Summary, Tagging, Sentiment, QA, Email, SMS

RESTING

Intelligence

Market Intel, Knowledge Gap, Self-Improve

RESTING
2

Activate your agents

Upload your contacts securely or integrate into your CRM. You are in control of the schedule and hitting go.

Results roll in

Sales land in your dashboard with recordings attached. Your fleet works even when you are sleeping, you check results over coffee.

3

Sales Feed

Live

Calls today

512

Total sales

148

Hannah S.

Inbound quote request

Closed

Marcus J.

Missed call follow-up

Voicemail

Priya K.

Pricing question

Redial

Revenue attributed

$141,200

Results

Results that speak for themselves.

We work with you through testing, iteration, and rollout until your agents consistently hit your target outcomes.

0%

Higher conversion rate on average

0–0×

Conversion on best campaigns

30%

Attrition of your best reps

Benchmarks vary by industry and traffic volume.

Demos

Listen to your agents

Experience how our AI agents handle real-world scenarios across different industries.

Mark 🇺🇸

Mark 🇺🇸

Telecom

Outbound
  • •Pulls up the customer's current plan
  • •Pitches a tailored upgrade based on their usage
  • •Verifies identity to confirm the switch
Sophie 🇸🇬

Sophie 🇸🇬

Education

Inbound
  • •Picks up where the last conversation left off
  • •Switches to the customer's preferred language mid-call
  • •Books the enrollment appointment
Nadia 🇲🇾

Nadia 🇲🇾

Cable Operator

Outbound
  • •Learns what the customer watches
  • •Recommends the right package
  • •Activates the service before the call ends

Evaluating your options? We'll walk you through what makes sense for your team.

Security

Enterprise-Grade Compliance & Security

Built with encryption and regulatory compliance at the core.

Dedicated Infrastructure

Keep sensitive information safe with private, protected environments.

Your data stays yours.

Your customer interactions and data are protected and encrypted. No data is used to train models.

Scalable with Automatic Load Balancing

Effortlessly handle thousands of concurrent calls and ensures reliability during peak demand.

Integrates natively with existing workflows

Seamlessly connect to your knowledge base, business tools, and human agents when needed.

FAQ

Questions before we get started.

Can the AI voice bot handle Malay and English switching in the same call?

Yes. Seavoice voice bots are built specifically for Southeast Asian language patterns, including mid-call code-switching between English, Malay, Mandarin, and local dialects such as Singlish and Manglish. The bot does not drop context or stumble when a caller shifts language — it responds naturally in whatever variety the customer is using, which is a core requirement for enterprise deployments across Singapore and Malaysia.

Which CRM and telephony platforms does Seavoice integrate with?

Seavoice integrates with major telephony platforms including Genesys, Five9, NICE, and Talkdesk, and with CRM systems including Salesforce, HubSpot, Microsoft Dynamics 365, and CRM Next. Arbitrary API connections are also supported, so calls and outcomes are logged directly in your existing systems of record without requiring a separate workflow.

How does Seavoice ensure compliance for regulated industries?

Seavoice is SOC 2 Type 1 certified with Type 2 currently in progress. Data residency is configurable to Malaysia, Singapore, or the United States to meet PDPA and local regulatory requirements. Sensitive fields are redacted from recordings and transcripts, no customer data is used to train AI models, and pen-test reports are available for enterprise procurement review.

How quickly can Seavoice deploy an AI voice bot for our contact center?

Seavoice can configure and launch a voice bot for a defined use case in days. The process begins with a brief covering your script, objection handles, and offer. Seavoice handles configuration, testing, and launch. After go-live, a dedicated account team continues to optimize the agents so your internal team does not carry the ongoing operational burden.

Can the voice bot handle both inbound and outbound calls?

Yes. Seavoice agents handle both outbound campaigns — including upsell, recontracting, win-back, and lead qualification — and inbound calls covering service inquiries, booking, triage, and routing. The same agent can manage routine inbound volume fully and warm-transfer complex cases to a human agent via your existing telephony platform when escalation is needed.

Get your new AI sales team
in <1 week

Brief us, we handle the rest. Your fleet of AI agents sell, follow up, track, and improve every week. You focus on growth strategy, not execution.

Respond to leads in <1 second
Book meetings automatically
Clone your best reps
Works 24/7 without breaks
Consistent on every call
Scales without hiring
Captures more pipeline
Handles objections automatically
Self-improving over time
Zero ramp time
Respond to leads in <1 second
Book meetings automatically
Clone your best reps
Works 24/7 without breaks
Consistent on every call
Scales without hiring
Captures more pipeline
Handles objections automatically
Self-improving over time
Zero ramp time
Deployed in days, not months
Integrates with your CRM
Automatic call summaries
Routes leads to the right team
Follows up automatically
Qualifies prospects around the clock
Updates your systems instantly
Learns from every call
Works across voice, SMS and email
No HR headaches
Deployed in days, not months
Integrates with your CRM
Automatic call summaries
Routes leads to the right team
Follows up automatically
Qualifies prospects around the clock
Updates your systems instantly
Learns from every call
Works across voice, SMS and email
No HR headaches