AI Call Center That Turns Service Into Revenue

AI call center solutions can do more than cut costs. Discover how to deploy voice agents that turn service interactions into revenue opportunities with 24/7 sales.

The problem

Your Contact Center Handles Volume But Loses Revenue

Enterprise contact centers are built to contain costs and resolve tickets, but every interaction is also a chance to retain, upsell, or convert. Most centers leave that revenue on the table.

01

Off-hours demand goes unanswered

Customers call outside business hours and reach no one. Missed contacts during evenings, weekends, and public holidays mean lost revenue that never makes it into your pipeline.

02

Human reps cannot scale with campaigns

Seasonal pushes and large outbound campaigns require headcount that takes months to hire and train. By the time agents are ready, the campaign window has passed.

03

Inconsistent calls reset your best playbook

Top performers drive disproportionate results, but their instincts are hard to replicate at scale. When they leave, the playbook leaves with them and quality drops across the floor.

Built for the whole conversation

One agent, every layer connected.

Inbound Handling

Every Inbound Call Becomes a Revenue Moment

Seavoice voice agents answer inbound calls for service, pricing, and account queries around the clock. Routine volume is handled fully by AI, while complex cases are escalated to a human. Every interaction is treated as an opportunity to retain and grow the customer relationship.

  • Handles service and sales calls 24/7
  • Escalates complex cases to human agents
  • Turns routine service into upsell moments

Outbound Calling

Outbound AI Agents That Close at Scale

Seavoice agents run the full outbound motion across your customer base, including upgrading, recontracting, and win-back campaigns. They pitch, handle objections, qualify, and close on the call, running continuously without fatigue or ramp time.

  • Runs upsell and recontracting campaigns
  • Handles objections in real time
  • Qualifies and closes on the call

Continuous Optimisation

Agents That Learn From Every Call

The self-improving memory layer mines thousands of call center conversations to identify what converts and where gaps exist. Winning playbooks are applied automatically to future calls, and the approach of your best-performing reps is captured and replicated across the entire agent fleet.

  • Learns from thousands of live conversations
  • Applies winning playbooks automatically
  • Replicates your top rep's approach

Local Voice

Sounds Like a Local Agent Every Time

Seavoice agents speak 15 or more languages and switch mid-call, including Manglish, Singlish, and Malay code-switching with local accents. Enterprise buyers in SEA consistently test this first, and Seavoice agents pass because they are built specifically for the region.

  • 15+ languages with mid-call switching
  • Manglish, Singlish, and Malay code-switching
  • Local accents built for SEA markets

Enterprise Compliance

Security and Compliance Built for Enterprise

Seavoice holds SOC 2 certification and provides pen-test reports on request. Customer data is stored in Malaysia, Singapore, or US tenancy, and no customer data is used to train models, supporting PDPA and other regional data requirements.

  • SOC 2 certified
  • Data residency in MY, SG, or US
  • No customer data used for model training

How it works

White glove services, not a self-serve platform

Brief us, we handle the rest

Share your scripts, objection handles, and offers. We'll ask the right questions to fill in the gaps, configure your fleet, and get them live in days. You also get a dedicated (human) account manager.

1

Documents

Sales Script

PDFQueued

Objection Handles

DOCXQueued

Pricing Sheet

XLSXQueued

Campaign Brief

PDFQueued

Seavoice Agent

Reply...

Agents Resting

Front Line

Personalization, Memory, Voice, Knowledge

RESTING

Sales Ops

Summary, Tagging, Sentiment, QA, Email, SMS

RESTING

Intelligence

Market Intel, Knowledge Gap, Self-Improve

RESTING
2

Activate your agents

Upload your contacts securely or integrate into your CRM. You are in control of the schedule and hitting go.

Results roll in

Sales land in your dashboard with recordings attached. Your fleet works even when you are sleeping, you check results over coffee.

3

Sales Feed

Live

Calls today

512

Total sales

148

Hannah S.

Inbound quote request

Closed

Marcus J.

Missed call follow-up

Voicemail

Priya K.

Pricing question

Redial

Revenue attributed

$141,200

Results

Results that speak for themselves.

We work with you through testing, iteration, and rollout until your agents consistently hit your target outcomes.

0%

Higher conversion rate on average

0–0×

Conversion on best campaigns

30%

Attrition of your best reps

Benchmarks vary by industry and traffic volume.

Demos

Listen to your agents

Experience how our AI agents handle real-world scenarios across different industries.

Mark 🇺🇸

Mark 🇺🇸

Telecom

Outbound
  • •Pulls up the customer's current plan
  • •Pitches a tailored upgrade based on their usage
  • •Verifies identity to confirm the switch
Sophie 🇸🇬

Sophie 🇸🇬

Education

Inbound
  • •Picks up where the last conversation left off
  • •Switches to the customer's preferred language mid-call
  • •Books the enrollment appointment
Nadia 🇲🇾

Nadia 🇲🇾

Cable Operator

Outbound
  • •Learns what the customer watches
  • •Recommends the right package
  • •Activates the service before the call ends

Evaluating your options? We'll walk you through what makes sense for your team.

Security

Enterprise-Grade Compliance & Security

Built with encryption and regulatory compliance at the core.

Dedicated Infrastructure

Keep sensitive information safe with private, protected environments.

Your data stays yours.

Your customer interactions and data are protected and encrypted. No data is used to train models.

Scalable with Automatic Load Balancing

Effortlessly handle thousands of concurrent calls and ensures reliability during peak demand.

Integrates natively with existing workflows

Seamlessly connect to your knowledge base, business tools, and human agents when needed.

FAQ

Questions before we get started.

How does Seavoice handle both inbound and outbound calls in one deployment?

Seavoice configures separate agents for inbound and outbound use cases, each with its own script, objection handles, and escalation logic. Both run on the same underlying platform, so outcomes are tracked in a single live dashboard. Most enterprise deployments start with one use case and expand once results are measured.

Can the AI agent switch between English and Malay in the same call?

Yes. Seavoice agents support mid-call code-switching across 15 or more languages, including Manglish, Singlish, and Malay Rojak. The agents are trained on local accents and conversational patterns specific to Southeast Asia, so they sound like a local representative rather than a generic AI voice.

How does Seavoice integrate with our existing CRM and telephony systems?

Seavoice integrates with leading telephony platforms including Genesys, Five9, NICE, and Talkdesk, as well as CRM systems such as Salesforce, HubSpot, Dynamics 365, and CRM Next. Calls and outcomes are logged directly into your existing systems, so your operations team sees results without changing their workflows.

What compliance certifications does Seavoice hold for regulated industries?

Seavoice holds SOC 2 certification. Pen-test reports are available for enterprise procurement reviews. Data residency is configurable to Malaysia, Singapore, or US tenancy, supporting PDPA compliance. No customer data is used to train AI models, and sensitive information is redacted from recordings and transcripts.

What does the managed delivery model mean for our internal team?

Your team briefs Seavoice on the script, offer structure, and objection handles. Seavoice configures, tests, and launches the agents, then handles ongoing optimisation through a dedicated account team. Your contact center operations team does not need to manage the platform after launch, freeing them to focus on complex cases and strategy.

Get your new AI sales team
in <1 week

Brief us, we handle the rest. Your fleet of AI agents sell, follow up, track, and improve every week. You focus on growth strategy, not execution.

Respond to leads in <1 second
Book meetings automatically
Clone your best reps
Works 24/7 without breaks
Consistent on every call
Scales without hiring
Captures more pipeline
Handles objections automatically
Self-improving over time
Zero ramp time
Respond to leads in <1 second
Book meetings automatically
Clone your best reps
Works 24/7 without breaks
Consistent on every call
Scales without hiring
Captures more pipeline
Handles objections automatically
Self-improving over time
Zero ramp time
Deployed in days, not months
Integrates with your CRM
Automatic call summaries
Routes leads to the right team
Follows up automatically
Qualifies prospects around the clock
Updates your systems instantly
Learns from every call
Works across voice, SMS and email
No HR headaches
Deployed in days, not months
Integrates with your CRM
Automatic call summaries
Routes leads to the right team
Follows up automatically
Qualifies prospects around the clock
Updates your systems instantly
Learns from every call
Works across voice, SMS and email
No HR headaches