AI Answering Service That Drives Revenue 24/7

AI answering service that handles calls and texts 24/7 to drive sales. Seavoice deploys localized voice agents for banks that engage diverse customers naturally.

The problem

Every Unanswered Call Is Revenue Walking Away

Enterprise contact centers rely on human agents who fatigue, clock out, and miss peak-hour demand. Every unanswered call or delayed response is a customer interaction that never becomes a sale.

01

Off-hours demand goes unserved

Customers call and text outside business hours expecting an immediate response. Without a 24/7 answering capability, those interactions drop and the revenue opportunity disappears entirely.

02

Inconsistent agents, inconsistent outcomes

Human agent quality varies by shift, rep, and tenure. A great call handled well one day is handled differently the next, making performance impossible to replicate at scale.

03

Volume spikes overwhelm fixed headcount

Campaign launches and seasonal peaks send inbound volume far beyond what a fixed team can absorb. The result is hold queues, abandoned calls, and missed qualified leads.

Built for the whole conversation

One agent, every layer connected.

Answering Service

AI That Answers Every Call and Text

Seavoice voice AI agents handle inbound calls and texts around the clock, answering service inquiries, qualifying callers, and converting routine interactions into revenue. Routine volume is handled fully by AI, with complex cases escalated to a human when genuinely needed.

  • Answers calls and texts 24/7
  • Qualifies and converts on the first interaction
  • Escalates complex cases to a human

Local Voice

Sounds Like a Local on Every Call

Seavoice agents speak 15 or more languages with native-level fluency, switching mid-call between English, Malay, Manglish, and Singlish as the conversation demands. For enterprise buyers across Southeast Asia, this is the difference between a response that lands and one that loses the customer.

  • 15+ languages with mid-call switching
  • Manglish, Singlish and Malay code-switching
  • Local accents that build caller trust

Always On

No Shift Gaps No Hold Queues

An AI answering service that operates nights, weekends, and public holidays captures demand that a human team would miss entirely. Every inbound inquiry receives an immediate response, removing hold queues and ensuring no qualified opportunity is lost to off-hours timing.

  • Operates nights, weekends and holidays
  • Instant response with no hold queue
  • Captures off-hours revenue opportunities

Continuous Improvement

Agents That Learn From Every Conversation

The self-improving memory layer mines thousands of answered calls to identify what converts and where gaps appear, then applies those winning approaches to future interactions. Top-performing scripts and objection handles are captured and replicated across every agent automatically.

  • Learns from thousands of real calls
  • Applies winning playbooks automatically
  • Clones your best-performing rep approach

Campaign Analytics

See Results From Every Answered Call

A real-time dashboard tracks calls handled, outcomes achieved, and revenue attributed so contact center leaders can report results as they happen. The analyst agent answers ad-hoc questions on campaign performance, objection patterns, and conversion rates without waiting for a weekly report.

  • Real-time calls and revenue attribution
  • Ad-hoc performance questions answered instantly
  • Full call recordings and transcripts available

How it works

White glove services, not a self-serve platform

Brief us, we handle the rest

Share your scripts, objection handles, and offers. We'll ask the right questions to fill in the gaps, configure your fleet, and get them live in days. You also get a dedicated (human) account manager.

1

Documents

Sales Script

PDFQueued

Objection Handles

DOCXQueued

Pricing Sheet

XLSXQueued

Campaign Brief

PDFQueued

Seavoice Agent

Reply...

Agents Resting

Front Line

Personalization, Memory, Voice, Knowledge

RESTING

Sales Ops

Summary, Tagging, Sentiment, QA, Email, SMS

RESTING

Intelligence

Market Intel, Knowledge Gap, Self-Improve

RESTING
2

Activate your agents

Upload your contacts securely or integrate into your CRM. You are in control of the schedule and hitting go.

Results roll in

Sales land in your dashboard with recordings attached. Your fleet works even when you are sleeping, you check results over coffee.

3

Sales Feed

Live

Calls today

512

Total sales

148

Hannah S.

Inbound quote request

Closed

Marcus J.

Missed call follow-up

Voicemail

Priya K.

Pricing question

Redial

Revenue attributed

$141,200

Results

Results that speak for themselves.

We work with you through testing, iteration, and rollout until your agents consistently hit your target outcomes.

0%

Higher conversion rate on average

0–0×

Conversion on best campaigns

30%

Attrition of your best reps

Benchmarks vary by industry and traffic volume.

Demos

Listen to your agents

Experience how our AI agents handle real-world scenarios across different industries.

Mark 🇺🇸

Mark 🇺🇸

Telecom

Outbound
  • •Pulls up the customer's current plan
  • •Pitches a tailored upgrade based on their usage
  • •Verifies identity to confirm the switch
Sophie 🇸🇬

Sophie 🇸🇬

Education

Inbound
  • •Picks up where the last conversation left off
  • •Switches to the customer's preferred language mid-call
  • •Books the enrollment appointment
Nadia 🇲🇾

Nadia 🇲🇾

Cable Operator

Outbound
  • •Learns what the customer watches
  • •Recommends the right package
  • •Activates the service before the call ends

Evaluating your options? We'll walk you through what makes sense for your team.

Security

Enterprise-Grade Compliance & Security

Built with encryption and regulatory compliance at the core.

Dedicated Infrastructure

Keep sensitive information safe with private, protected environments.

Your data stays yours.

Your customer interactions and data are protected and encrypted. No data is used to train models.

Scalable with Automatic Load Balancing

Effortlessly handle thousands of concurrent calls and ensures reliability during peak demand.

Integrates natively with existing workflows

Seamlessly connect to your knowledge base, business tools, and human agents when needed.

FAQ

Questions before we get started.

How quickly can Seavoice deploy an AI answering service for our contact center?

Seavoice can go live in days for a defined use case. The process begins with a brief covering your scripts, objection handles, and offer structure. The Seavoice team configures, tests, and launches the agents, and an account manager handles ongoing optimization after go-live. Your operations team does not need to manage the platform day to day.

Can the AI answering service handle both inbound calls and outbound follow-ups?

Yes. Seavoice agents handle inbound call answering, qualification, and conversion, as well as outbound follow-up for missed calls and unresponsive leads. The same managed deployment covers both directions, so no inbound inquiry goes unanswered and no follow-up falls through after the first contact.

Does the AI answering service support Malay, Singlish, and other Southeast Asian languages?

Yes. Seavoice agents speak 15 or more languages and can switch languages mid-call, including Manglish, Singlish, and Malay code-switching. The agents are built with local accents and natural conversational patterns specifically for Southeast Asian enterprise contact centers, making them effective with the region's diverse customer base.

How does Seavoice handle data privacy and compliance for call recordings?

Seavoice holds SOC 2 Type 1 certification, with Type 2 in progress. Sensitive data is redacted from recordings and transcripts, and no customer data is used to train models. Data residency options are available in Malaysia, Singapore, and the US, with support for custom tenancy on AWS, GCP, or Azure to meet local regulatory requirements including PDPA.

Which CRM and telephony platforms does the AI answering service integrate with?

Seavoice integrates with major telephony platforms including Genesys, Five9, NICE, and Talkdesk, as well as CRM systems such as Salesforce, HubSpot, Microsoft Dynamics 365, and CRM Next. Calls and outcomes are logged directly into your existing systems, and custom API integrations are supported for enterprise-specific backend requirements.

Get your new AI sales team
in <1 week

Brief us, we handle the rest. Your fleet of AI agents sell, follow up, track, and improve every week. You focus on growth strategy, not execution.

Respond to leads in <1 second
Book meetings automatically
Clone your best reps
Works 24/7 without breaks
Consistent on every call
Scales without hiring
Captures more pipeline
Handles objections automatically
Self-improving over time
Zero ramp time
Respond to leads in <1 second
Book meetings automatically
Clone your best reps
Works 24/7 without breaks
Consistent on every call
Scales without hiring
Captures more pipeline
Handles objections automatically
Self-improving over time
Zero ramp time
Deployed in days, not months
Integrates with your CRM
Automatic call summaries
Routes leads to the right team
Follows up automatically
Qualifies prospects around the clock
Updates your systems instantly
Learns from every call
Works across voice, SMS and email
No HR headaches
Deployed in days, not months
Integrates with your CRM
Automatic call summaries
Routes leads to the right team
Follows up automatically
Qualifies prospects around the clock
Updates your systems instantly
Learns from every call
Works across voice, SMS and email
No HR headaches