AI voice agent for Australia's enterprise contact centres looking to boost sales. Seavoice deploys managed AI that understands local accents to turn service calls into revenue.
“Of course. I'll move you to 1 Gbps from next month.”
Switches mid-sentence, keeps the accent, never restarts the call.
The problem
Off-the-shelf voice bots fail Australian contact centers because they miss local accents, lack compliance controls, and treat every interaction as a cost to contain rather than a sale to close.
Voice AI trained on generic datasets struggles with Australian regional accents and multicultural speech patterns, leading to misunderstandings that frustrate customers and kill conversion before the pitch even lands.
Data residency, call recording redaction, and regulatory obligations are non-negotiable in Australian enterprise. Vendors without documented security controls fail procurement reviews before a pilot can begin.
Customer inquiries arrive after hours, on weekends, and across time zones. Without 24/7 voice coverage, contact centers miss inbound revenue opportunities that human shift rosters simply cannot cover.
Built for the whole conversation
Local Voice
Seavoice agents are tuned to local accents and speech patterns so Australian customers hear a natural, confident voice rather than a generic bot. Conversations flow without the friction of misheard words or robotic phrasing that erodes trust and kills conversion rates. The result is an agent that passes the first-impressions test enterprise buyers run on day one.
“Of course. I'll move you to 1 Gbps from next month.”
Switches mid-sentence, keeps the accent, never restarts the call.
Inbound Revenue
Every inbound customer call is a revenue opportunity. Seavoice AI agents answer service inquiries, handle routine volume fully, and identify upsell or cross-sell moments in real time before escalating only the cases that genuinely need a human. Australian contact centers stop losing revenue to hold queues and missed conversion windows.
Only what actually needs a person reaches a person.
Always On
Australian customers call at night, on weekends, and across state time zones. Seavoice operates continuously so every inbound contact is answered and every outbound opportunity is followed up without relying on shift rosters or overtime budgets. Off-hours revenue stops being written off as unserviceable.
Enterprise Compliance
Seavoice holds SOC 2 Type 1 certification with Type 2 in progress, supported by pen-test reports and call recording redaction. Data residency is configurable across MY, SG, and US tenancies, with deployment on AWS, GCP, or Azure. Australian enterprise procurement teams receive the documented evidence they need to clear security reviews.
Managed Service
Brief the Seavoice team on your script, objection handles, and offer structure. Seavoice configures, tests, and launches your AI voice agents without requiring your operations team to manage the platform. An ongoing account team handles optimization so performance improves continuously after go-live.
How it works
Share your scripts, objection handles, and offers. We'll ask the right questions to fill in the gaps, configure your fleet, and get them live in days. You also get a dedicated (human) account manager.
Documents
Sales Script
Objection Handles
Pricing Sheet
Campaign Brief
Seavoice Agent
Agents Resting
Front Line
Personalization, Memory, Voice, Knowledge
Sales Ops
Summary, Tagging, Sentiment, QA, Email, SMS
Intelligence
Market Intel, Knowledge Gap, Self-Improve
Upload your contacts securely or integrate into your CRM. You are in control of the schedule and hitting go.
Sales land in your dashboard with recordings attached. Your fleet works even when you are sleeping, you check results over coffee.
Sales Feed
Calls today
512
Total sales
148
Hannah S.
Inbound quote request
Marcus J.
Missed call follow-up
Priya K.
Pricing question
Revenue attributed
$141,200
Results
We work with you through testing, iteration, and rollout until your agents consistently hit your target outcomes.
0%
Higher conversion rate on average
0–0×
Conversion on best campaigns
30%
Attrition of your best reps
Benchmarks vary by industry and traffic volume.
Demos
Experience how our AI agents handle real-world scenarios across different industries.
Telecom
Education
Cable Operator
Security
Built with encryption and regulatory compliance at the core.
Keep sensitive information safe with private, protected environments.
Your customer interactions and data are protected and encrypted. No data is used to train models.
Effortlessly handle thousands of concurrent calls and ensures reliability during peak demand.
Seamlessly connect to your knowledge base, business tools, and human agents when needed.
FAQ
Yes. Seavoice agents are tuned to local accents and speech patterns, including the regional variation across Australian states. The voice model is configured and tested against your specific customer base before go-live, so accent recognition and natural conversation flow are validated as part of the deployment process rather than discovered as problems after launch.
Seavoice holds SOC 2 Type 1 certification with Type 2 currently in progress. Every deployment includes pen-test reports and call recording redaction. Data residency is configurable across MY, SG, and US tenancies, with support for AWS, GCP, and Azure regions. No customer data is used to train Seavoice models. Enterprise procurement teams receive full documentation to support security reviews.
Seavoice integrates with major telephony platforms including Genesys, Five9, NICE, and Talkdesk, and with CRM systems including Salesforce, HubSpot, Microsoft Dynamics 365, and CRM Next. API integrations are also supported, allowing Seavoice to connect to existing backend systems and log call outcomes directly into your existing workflow without manual reconciliation.
Seavoice includes human-in-the-loop escalation with warm transfer via telephony integration. When a call falls outside what the AI agent can resolve, it hands off to a human agent in real time, passing relevant context so the customer does not have to repeat themselves. Routine volume is handled fully by AI while genuinely complex cases reach the right person.
Seavoice can go live in days for a defined use case. The process starts with a briefing on your script, objection handles, and offer structure. The Seavoice team then configures and tests the agents before launch. Your operations team does not need to manage the platform day to day — the account team handles ongoing optimization and performance improvement.